Experience Needletail AI
in Action
See how Needletail AI verifies insurance eligibility in real time. Our AI agents search payer portals, call insurance lines, and deliver verified results straight to your PMS.
See How Needletail AI Verifies Eligibility
Click any appointment card to start a real-time eligibility check. Watch our AI agents search payer portals, cross-reference data, and deliver verified results.
Choose an appointment card to verify benefits.
Sara, Our Voice AI, Handles the Payer Calls
Say goodbye to hold times and IVR menus. Sara, our Voice AI, calls payers directly, navigates automated systems, and captures missing eligibility details - all without tying up your staff.
GEHA Provider Services
Patient: Brian W. Kowalski · Crown coverage & downgrade policy - tooth #14
Press play to hear Sara navigate GEHA's IVR, wait on hold, and capture eligibility details - in her own voice, exactly as it happened.
Full recording · 40:22 · redacted
6 more real payer scenarios - fully redacted, fully honest.
Zero Hold Time for Staff
Sara waits on hold so your team doesn't have to. Average hold times of 12+ minutes become zero impact on staff productivity.
24/7 Call Capability
Sara can make calls outside business hours, reaching payer lines when wait times are shortest - often early morning or late evening.
Perfect Documentation
Every call is transcribed and key data points are automatically extracted and synced to the patient record in your PMS.
See a Real Eligibility Verification Output
This is what your team gets back, every time. Every field verified, every plan detail captured - fully redacted for demonstration, but structurally identical to what we deliver into your PMS.
4 more payer and plan variations - see how Needletail handles edge cases.
When eligibility is locked in, everything flows
Hear from the DSO that transformed their eligibility workflow with Needletail.

“Having insurance benefits verified five days in advance makes the appointment seamless. The patient knows their copay, and it reduces AR on the back end. Needletail has been absolutely phenomenal as a partner in achieving it.”
Alison Morrison
CFO · Morrison Dental Group
Frequently Asked Questions
Common questions about Needletail AI, our interactive demo, and how we automate eligibility verification for dental practices.
Now imagine this running
on your patient schedule.
Talk to us and we'll run Needletail AI against your actual PMS, your payers, and your workflow with 45 days of free testing.

